Returns & Exchanges
We want you to love your Sole Bliss experience, which is why we offer a 30-day return window for all unworn footwear in its original packaging. If your purchase isn't a perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place your unworn shoes back in their original branded box and secure them inside a shipping mailer to prevent damage during transit.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal, then affix it firmly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; we will notify you via email as soon as your refund or exchange has been processed.